FAQs: Your Questions, Our Answers
Welcome to the Chef Star resource center. Here you will find quick answers about our apparel, ordering, and our vision. If your question is not covered, please contact us directly.
About Our Apparel & Quality
We use high-grade stretch and performance fabrics, functional design, and reinforced stitching to ensure durability, comfort, and a professional look that lasts. We build armor, not just uniforms.
Please refer to our detailed Sizing Chart for specific measurements. Our fit is generally tailored, but meticulously designed to allow full freedom of movement.
All items are easy-care. We recommend following the instructions on the garment label—usually a cold wash and hang dry—to maintain shape and fabric integrity for years.
Our minimalist design focuses on "Quiet Luxury" and function. We remove distraction to let your passion and performance be the main statement.
Ordering, Shipping & Returns
Yes, we ship worldwide. Delivery times and rates vary by destination (e.g., Dubai, Kuala Lumpur). Please check our comprehensive Shipping Policy for details.
We accept returns within 30 days of delivery, provided items are unworn, unwashed, and in original packaging. Please initiate your return via our Returns Center.
Absolutely. Once your order ships, you will receive an email notification with a tracking number you can use to monitor the shipment's progress.
Brand & Community
It is our global community of culinary creators and enthusiasts. It is built on shared passion, mutual support, and the belief that professional life is a lifestyle.
Follow us and our community on Instagram using the hashtag #ChefStarFamily to see our apparel being worn by professionals worldwide.
Still have questions?
We’re here to help! For the quickest and most detailed response, please send us a note at sd.group.uniforms@gmail.com. Our dedicated support team is committed to answering all inquiries as quickly as possible during standard business hours (Monday through Friday).
We handle all support queries efficiently via email and do not have a dedicated customer service phone line.
However, we understand that some issues are urgent. For extreme or complex cases, a support manager may contact you directly via WhatsApp to ensure swift and personal resolution. This is reserved for situations that cannot be resolved via email, guaranteeing efficiency for our entire global community.
However, we understand that some issues are urgent. For extreme or complex cases, a support manager may contact you directly via WhatsApp to ensure swift and personal resolution. This is reserved for situations that cannot be resolved via email, guaranteeing efficiency for our entire global community.
